Question 1

How do I know if Sony hearing aids are right for me?

Accepted Answer

This OTC hearing aid is for adults with signs of mild to moderate hearing loss.

Question 2

How do you know if you have Mild to moderate hearing loss?

Accepted Answer

You have challenges hearing speech in noisy places 
You have challenges following speech in groups
Hearing people at the other end of your phone is not as easy as it used to be
At the end of the day you feel tired from the effort of listening
You have been told by others that your TV is very loud
If any of the above statements sounds familiar to you, you might want to try the Sony OTC hearing device.

To determine whether you have hearing loss, we recommend that you try our Online Hearing Screening, taking less than 5 minutes.

Question 3

Can I buy Sony hearing aids without prescription?

Accepted Answer

Yes, you can purchase this OTC hearing aid at our online Hearing Shop or in-person at one of our HearUSA Hearing Centers*).
*) Not all of our Hearing Centers have them in stock. Pls. call ahead to make sure.

Question 4

Where can I buy Sony hearing aids?

Accepted Answer

You can buy this OTC hearing aid online at our Hearing Shop or in-person at HearUSA Hearing Centers*).
*) Not all of our Hearing Centers have them in stock. Pls. call ahead to make sure.

Question 5

How do I pair Sony hearing aids with the Sony app?

Accepted Answer

The Sony app will guide you step-by-step on how to pair the hearing aids with your app on your smart phone. 
Sony CRE-C10 (nearly invisible style):
How to pair your CRE-C10 Self-fitting OTC Hearing Aids to the Sony Hearing Control App
 Sony CRE-E10 (earbud style):
How to pair your CRE-E10 Self-fitting OTC Hearing Aids to the Sony Hearing Control App

Question 6

How much does Sony hearing aids cost?

Accepted Answer

The Sony CRE-C10 OTC hearing aids cost $999,99 a pair - Sits discreetly inside the ear canal and deliveres 70 hours of use with size 10 battery.
The Sony CRE-E10 OTC hearing aids cost $1,299,99 a pair - Earbud design, with rechargeable battery and bluetooth for audio streaming.

Question 7

Which Sony hearing aid is the best?

Accepted Answer

This depends on what your preferences and needs are. Is it important for you to have Bluetooth or can you manage without it, would you like rechargeable or a "normal" battery and last but not least the style and look of the hearing aid, nearly invisible in your ear canal or you might prefer the earbud style.
Sony CRE-C10 hearing aids: Hidden in your ear canal, nearly invisible to others when you are wearing them.Size 10 batteries which needs to be changed after up to 70 hours of use. Comes with 4 sleeve sizes designed for comfort and ease.
Sony CRE-E10 hearing aids: Modern earbud style.Bluetooth for audio streaming.Rechargeable batteries giving you up to 26 hours of use before they need to be recharged. Comes with four soft ear tip sizes for a comfortable fit.
With both devices you get The Sony Hearing Control smartphone app to customise your settings to your hearing loss. They come with a pocket-size case.Features like sudden loud noise reduction, wind noise reduction, quality noise reduction and focused microphone which helps you to hear people talking in busy noisy environments. They analyzes and optimizes sounds based on your environment. Both are FDA-registred medical devices.

Question 8

Are Sony hearing aids rechargeable?

Accepted Answer

Only one of the two styles from Sony is rechargeable.
The Sony CRE-E10 OTC hearing aids deliveres up to 26 hours of use before you need to recharge them again.
The Sony CRE-C10 OTC hearing aids do not have rechargeable batteries. Instead they come with a size 10 battery with up to 70 hours of use before you need to change the battery.

Question 9

Do Sony hearing aids fit all ears?

Accepted Answer

They should fit most, if not all ear sizes. When you receive them they are preinstalled with a size S click sleeve. If this is not the most comfortable fit for you there are also the sizes XS, M and L included, enabling you to test the best fit. Remember that your left ear might be slightly different from your right ear meaning that your best fit could be using different size sleeves in each ear.

Question 10

How do I fit Sony hearing aids in my ears?

Accepted Answer

These hearing aids are very easy to use and to insert into your ears.
Watch the videos on:
How to insert, fit, and remove the Sony CRE-E10 hearing aids
How to insert, fit, and remove the Sony CRE-C10 hearing aids

Question 11

Is there a trial period for Sony hearing aids?

Accepted Answer

Yes, when you buy the Sony Self-fitting hearing aids at a HearUSA Hearing Center or through our Hearing Shop you can return them within 45 days if they are not the right fit for your hearing loss.

Question 12

What are the reviews saying about Sony hearing aids?

Accepted Answer

Are you curious about how others have reviewed the Sony hearing aids?
Read a couple here:
Sony CRE-E10 review with sound recordings
Sony CRE-C review with sound recordings
Sony CRE-E10 review - the best for music streaming

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