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Connectivity and pairing

Find guidance on pairing your hearing aids with devices, and optimizing wireless features for seamless use.
Published 7/15/2024,
Updated 1/13/2025
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Pairing mode

How to put hearing aids in pairing mode?

1. Open and close the battery compartments. This will reset the hearing aids and put them into pairing mode for three minutes. 
2. Pair within two minutes on your device settings. 
Connecting hearing aids to Bluetooth

How to connect hearing aids to Bluetooth?

1. Open the Bluetooth settings on your device: This is usually found in your phone's settings menu.
2. Put your hearing aids in pairing mode: Check your hearing aid manual for specific instructions, but often a button on the hearing aid or app will do this.
3. Select your hearing aid from the list of available devices
4. Confirm the pairing on your hearing aids: Refer to your manual for confirmation prompts.
 
  • Tip:

     Make sure your hearing aids are charged and turned on. 
     Your hearing aids might require a separate app for Bluetooth connectivity.
     If you have issues, contact your local hearing care professional for assistance. 
Connecting hearing aids to TV

How to connect hearing aids to TV?

1. Check for Compatibility:

  • Most modern hearing aids have Bluetooth.
  • Check your hearing aid manual or contact your hearing care professional for compatibility information.

2. Use Bluetooth: 

  • Many TVs have built-in Bluetooth. Turn on Bluetooth on your TV and your hearing aids, then pair them. 
  • If your TV doesn't have Bluetooth, use a Bluetooth TV streamer. These devices connect to your TV's audio output and transmit sound to your hearing aids.

3. Pairing:

  • Put your hearing aids in pairing mode (usually by holding down the volume control).
  • Follow the pairing instructions for your TV or streamer.

4. Adjust Sound:

  • Use your hearing aid app to adjust volume and settings for optimal clarity.
Connecting hearing aids to phone

How to connect hearing aids to phone?

1. Enable Bluetooth: Turn on Bluetooth on your phone.

2. Put Hearing Aids in Pairing Mode: Consult your hearing aid manual or the hearing aid app for specific instructions on how to put your hearing aids in pairing mode. 

3. Select Your Hearing Aids: On your phone's Bluetooth settings, choose your hearing aid model from the list of available devices.

4. Follow On-Screen Instructions: Complete the pairing process by following the on-screen prompts.
  • Troubleshooting:

    Restart: If connection problems occur, restart both your phone and hearing aids.
    Hearing aid App: The hearing aid app offers detailed pairing instructions specific to your hearing aid model.
Connecting hearing aids to laptop/computer

How to connect hearing aids to laptop/computer?

1. Bluetooth Connection:

  • Enable Bluetooth on your laptop/computer.
  • Put your hearing aids in pairing mode. This is usually done by pressing a button on your hearing aid or by following the instructions in your hearing aid manual.
  • Select your hearing aids under Bluetooth devices. This will be listed in your computer's Bluetooth settings.

2. USB Connection:

  • Check your hearing aid manual: Some hearing aids have a built-in USB port for charging and firmware updates. The manual will tell you if your hearing aid has this feature.
  • Plug the hearing aid directly into your computer's USB port: Follow instructions in your manual for specific instructions.
 
  • Important

    Refer to your hearing aid manual for detailed instructions: Your hearing aid model may have specific connection steps.
Connecting hearing aids to iPhone

How to connect hearing aids to iPhone?

For iPhones:
1. Ensure compatibility: Check that your hearing aids are Made-for-iPhone (MFi) compatible.
2. Turn on Bluetooth: Go to Settings > Bluetooth and make sure it's turned on.
3. Open Hearing Devices: Go to Settings > Accessibility > Hearing Devices.   
4. Put your hearing aids in pairing mode: Refer to your hearing aid manual for instructions.
5. Select your hearing aids: Your hearing aids should appear in the list. Tap on them to connect.
6. Confirm pairing: Follow any on-screen prompts to complete the pairing.

Connecting hearing aids to Android devices

How to connect hearing aids to your Android phone

Connecting your hearing aids to your Android phone can allow you to do things like stream phone calls and music from your phone directly into your hearing aids. Depending on your device, you may also have features like health monitoring, fall detection, and even language translation. 

To connect your hearing aids to your Android phone, follow these five steps:


  1. Ensure compatibility: Check that your hearing aids have Bluetooth capability.

  2. Enable Bluetooth: Go to your phone's settings and turn on Bluetooth.

  3. Select your hearing aids: Tap on Connected devices > Pair new device. Choose your hearing aid from the list of available devices. 

  4. Put your hearing aids in pairing mode: Be sure to refer to your hearing aid manual for instructions. If you have more than one pair of hearing aids, wait for the first hearing aid to connect, then tap the other hearing aid in the list of available devices.

  5. Confirm pairing: Follow any on-screen prompts to complete the pairing.


You also have the option to install the hearing aid manufacturer's app. Some manufacturers have Android apps that provide additional controls and features.   



Connecting hearing aids to iPad

How to connect hearing aids to iPad?

1. Ensure compatibility: Check that your hearing aids are Made-for-iPhone (MFi) compatible. This means they are specifically designed to work with Apple devices.
2. Turn on Bluetooth: Go to Settings > Bluetooth and make sure it's turned on.   
3. Open Hearing Devices: Go to Settings > Accessibility > Hearing Devices.
4. Put your hearing aids in pairing mode: Refer to your hearing aid manual for specific instructions. This usually involves opening and closing the battery door or pressing a pairing button.   
5. Select your hearing aids: Your hearing aids should appear in the list of devices under "MFi Hearing Devices". Tap on their name to connect.
6. Confirm pairing: Follow any on-screen prompts to complete the pairing. You might need to confirm the pairing on your hearing aids as well, depending on the model.
Connecting hearing aids to MacBook

How to connect hearing aids to MacBook?

1. Compatibility Check:

  • macOS: Ensure your MacBook is running macOS Ventura or later.
  • Hearing Aids: Make sure your hearing aids are Bluetooth compatible. Some hearing aids might require a separate Bluetooth adapter.

 

2.  Pairing Process:

  • Turn on Bluetooth: Go to System Settings > Bluetooth and make sure it's turned on.
  • Open Hearing Devices: Go to System Settings > Accessibility > Hearing Devices.   
  • Put your hearing aids in pairing mode: Refer to your hearing aid manual for specific instructions.
  • Select your hearing aids: Your hearing aids should appear in the list of devices. Click "Connect."
  • Confirm pairing: Follow any on-screen prompts to complete the pairing.



  • Important

    Distance: Keep your hearing aids close to your Macbook during the pairing process.
    Interference: Minimize potential interference from other Bluetooth devices.
    Troubleshooting: If you encounter issues, try restarting your Macbook and your hearing aids.
    Updates: Ensure your macOS and hearing aid firmware are up-to-date.
Connecting hearing aids to Apple Watch

How to connect hearing aids to your Apple Watch

Pairing your hearing aids with an Apple Watch unlocks a range of features that can improve your hearing experience and add convenience. Your Apple Watch can serve as a remote control for your hearing aids, letting you easily adjust the volume, change audio streaming apps — such as switching from a podcast to music — and much more. You can also set up vibrating alerts for things like:

  • Incoming phone calls and text messages.
  • Medication reminders and emergencies.
  • GPS turn-by-turn navigation.

To connect your hearing aids and enable Apple Watch integration:

  1. Pair your hearing aids with your iPhone.

  • Open the Settings app on your iPhone.

  • Navigate to Accessibility > Hearing Devices and follow the pairing instructions. Alternatively, use the Bluetooth settings if specified in your hearing aid manual.

  1. Sync hearing aid controls to your Apple Watch.

  • Once paired with your iPhone, your Apple Watch can receive notifications and offer controls through supported apps or system integration.

Note: Apple Watches generally do not connect directly to hearing aids via Bluetooth. Always check your hearing aid manual or visit the Apple Support website for help and troubleshooting.


 

 

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