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Support for Widex hearing aids, accessories and apps.

Handling Widex hearing aids and accessories

Get expert help with your Widex hearing aids, accessories and apps.

Disclaimer

Only perform these steps if you feel comfortable performing similar tasks (e.g., inserting and removing contact lenses, replacing a nose guard on your glasses, or exchanging button-sized batteries), have been previously instructed by your Hearing Care Provider how to do the task, or if your Hearing Care Provider has supplied you with the replacement pieces described below.

Use and wear Widex hearing aids

Learn how to insert, remove, turn on/off, restart/reset, charge, clean and adjust the hearing aid volume.
Use and wear

Learn how to:

Connect and pair Widex hearing aids

Learn how to put your Widex hearing aids in pairing mode and connect to your, iPhone, iPad, Android smartphone, laptop, computer and Widex Sound Assist.
Connect and pair

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Widex Apps

Learn how to set up and use Widex hearing aid apps to control your hearing aids, adjust settings, and troubleshoot from your smartphone.
Widex Apps

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Widex accessories

Learn how to use Widex hearing aid accessories like batteries, chargers, domes, filters, wax guards, receivers and tubes.
Widex accessories

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Need more information?

Get in touch

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* Return hearing aids for a refund within 60 days of purchase. Only applies to prescription hearing aids purchased through HearUSA (excludes any purchase where HearUSA is 3rd party dispenser of the hearing aid being purchased). Excludes Sony over-the-counter (OTC) hearing aids. In the event you decide to return the prescription hearing aids within the 60-day trial period, you will receive a refund of the total purchase price in the same manner that you paid for the prescription hearing aids, upon return of the prescription hearing aids in good working condition, less any charges permitted by the state of purchase.